Alyne App – Data Deletion Instructions

Alyne stores certain user data to provide ride tracking, authentication, and performance features. You have the right to request the deletion of your personal data at any time. This page explains how to remove your Alyne data from our systems.

What Data Can Be Deleted

You may request deletion of any or all of the following data types:

• Your user account (Google, Apple)
• Recorded rides, GPS tracks, speed/elevation information
• Profile information (name, email, profile photo)
• Device information and diagnostics stored in Firebase
• Cloud-stored ride files, images, or exported files

How to Delete Your Data

Option 1: Delete Account & Data from Within the App (if available)

If the Alyne app currently provides an in-app “Delete Account” option, you can follow these steps:

• Open the Alyne app
• Go to Settings or Profile
• Select Delete Account or Delete My Data
• Confirm the deletion

This will permanently remove your user account and all associated data from our servers.

Option 2: Request Manual Deletion via Email

If in-app deletion is not available or you prefer manual assistance, you may request deletion by email:

Email: [email protected]

Please include the following in your email:

• Your name (optional)
• The email address associated with your Alyne account
• Whether you want:
• Your entire account deleted
• Specific ride data deleted
• All cloud-stored data removed

We will process your deletion request within 30 days (usually much sooner).

Option 3: Disconnect Alyne from Login Provider

You may also revoke Alyne’s access through your login provider:

• Google: https://myaccount.google.com/permissions
• Facebook: https://facebook.com/settings?tab=applications

Revoking access prevents future login but does not automatically delete app data. You must still request account deletion via the methods above.

What Happens After Deletion

• Your account will be permanently removed from our authentication system.
• Your ride history, GPS routes, stats, and cloud-stored data will be deleted.
• Your data cannot be recovered once deletion is completed.

Contact Us

If you need assistance or have any questions regarding data deletion, you can contact us at:

Email: [email protected]